Local Health and Human Services Available through 2-1-1 Maryland

Snow Hill, MD – The 2-1-1 Maryland hotline is open 24 hours a day, seven days a week in more than 180 languages. Services are available locally through the Worcester County Health Department by dialing 2-1-1. These services include peer recovery support and access to treatment.

According to 2-1-1 Maryland, “every hour of every day, people need essential human services. They are looking for help finding affordable housing, food, employment training, utility payment assistance, services for their children or aging parents, and many other issues.” Worcester recently created a new algorithm for the county’s 2-1-1 support network to make it faster and easier to connect residents to those essential services.

Residents may call 2-1-1 any time to receive information about addiction and mental health services. A trained staff person will connect all callers to needed services or recovery support specialists. Worcester County’s partnership with 2-1-1 Maryland is a core element of the Heroin/Opioid Community Response Plan recently released by the Health Department. 

“The 2-1-1 service will improve access to care by providing a simple way to be connected with information about treatment for any addiction or behavioral health problems that they or a loved one might be experiencing,” said Jennifer LaMade, Director of Planning, Quality and Core Services for the Worcester County Health Department.  

The 2-1-1 Maryland initiative is a partnership of four agencies: Community Crisis Services, Inc, Life Crisis Center, Mental Health Association, and the United Way of Central Maryland. Individuals looking for peer recovery support and access to treatment for themselves, a friend, or a family member, are encouraged to call 2-1-1. No matter what time someone calls, they can expect to be quickly connected with a trained specialist that can help, with the 2-1-1 database containing information on more than 5,000 agencies and programs across Maryland.

For more information on 2-1-1 Maryland, visit www.211md.org. For a connection to trained specialists and local resources in Worcester County, dial 2-1-1.