OCEAN CITY, MD – Celebrate National Tourism Week and rediscover just how integral the tourism industry is to the Eastern Shore, with renowned international speaker John Kennedy at the Ocean City Performing Arts Center at the Roland E. Powell Convention Center on May 10, 2018 from 2-4 p.m. Kennedy will highlight “Everything the Customer Needs in the Great State of Maryland, We Got It.”
This event is free and open to the public. Join tourism professionals, business owners, managers, front line employees, and other business professionals for a time of networking and refreshments beginning at 1:30 p.m.
“It is important to recognize and celebrate the fact that tourism is an integral part of many lives in our area,” Susan Jones, executive director of the Ocean City Hotel-Motel-Restaurant Association (OCHMRA), said. “We’re super excited to have such an amazing and inspiring speaker to kick off the season!”
In keeping with this year’s National Tourism Week theme “Then and Now,” Kennedy will discuss three key components, “Vision, Values, Volition!” utilizing proven strategies and tools to drive a world-class customer experience and to set the right course for success in 2018 and beyond.
“We were looking for a way to celebrate National Tourism Week at the local level and realized that there’s no better way to energize all the dedicated staff that contribute to our tourism economy than to host an event like this,” Worcester County Tourism (WCT) Director Lisa Challenger said. “I’ve heard John Kennedy speak before, and he’s one of the very best in the industry.”
Kennedy’s clients include the Baltimore Ravens, Marriott Hotels, Taco Bell, Canada Bread, Bermuda Electric and Light, the American Bus Association, State Departments of Tourism for New York, Delaware, Maryland, Indiana, South Dakota, West Virginia, and well over 100 government agencies and associations world-wide. Visit and learn more about Kennedy at www.johnkennedyconsulting.com or his new online video training platform www.johnkennedyondemand.com.
This event is made possible through the University of Maryland Eastern Shore Hospitality & Tourism Program, Ocean City Economic Development Committee, Comcast, OCHMRA, and WCT. To attend, please RSVP to the OCHMRA at 410-289-6733 or firstname.lastname@example.org.